Job Description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This is an exciting opportunity to shape the future of how Allstate communicates with millions of customers every day. As the Digital Product Manager for C3 Communications, you will lead the evolution of our customer communications ecosystem—driving clarity from ambiguity, defining strategic direction, and delivering iterative value through MVPs and continuous improvement. You will contribute to defining, delivering, and managing a product within Allstate’s growing digital communications portfolio. You will help establish strategic product vision, lead product discovery, define roadmaps, and manage backlogs to maximize customer and business value. Successful candidates will be comfortable operating in the grey, validating assumptions through experimentation, and championing customer centric thinking at every stage. Key Responsibilities • Shape product vision and strategy by partnering with business, technology, and design stakeholders to identify high value opportunities and align on measurable business outcomes. • Lead product discovery and scoping using research, data analysis, customer insights, and test and learn approaches to validate assumptions and inform product decisions. • Define and track key product metrics, using insights to optimize performance, refine strategy, and guide roadmap prioritization. • Translate complex, ambiguous problems into clear, prioritized backlogs—writing, refining, and accepting high quality product stories in agile tools. • Facilitate agile ceremonies and champion agile best practices to enable effective collaboration and delivery within cross functional and XP development teams. • Communicate complex or innovative concepts through compelling storytelling tailored to technical teams, senior leaders, and nontechnical audiences. • Collaborate closely with engineering, design, data, and vendor partners to deliver high quality digital products across internal and externally managed solutions. • Apply strong product technology awareness while balancing strategic vision with detailed execution to ensure exceptional end to end product outcomes. • Advocate for customer experience excellence, ensuring communications are intuitive, timely, and aligned with customer needs and preferences. Preferred Skills • Minimum of 4 years’ experience conducting product scoping, discovery, framing, and backlog ownership for digital products. • Proven ability to lead agile ceremonies and apply agile best practices within DPTs. - Demonstrated ability to deliver, quantify and positively impact product goals / outcomes. • Demonstrated ability to breakdown complex and innovative concepts to product development teams. • Experience working with a highly skilled XP software development team. • Experience managing and delivering Java based products. • Proficiency with Mural, agile methodologies, Agility, and Digital Product Health (DPH). • Experience in customer front end products. • Background in customer experience design or journey optimization. Supervisory Responsibilities • This job does not have supervisory duties. #LI-CJ1 Skills Agile, Agile Methodology, Business Case Analyses, Digital Product Management, Digital Products, Java, Prioritization, Process Improvements, Product Management, Product Roadmapping, Product Vision, Stakeholder Relationship Management, Strategic Leadership, Systems Thinking, Waterfall Model Compensation Compensation offered for this role is 110,000.00 - 181,025.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us

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