At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Financial Crimes Compliance (GFCC) is an organization within Global Risk & Compliance (GRC) and is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company's enterprise-wide GFCC control framework.
Job Summary
The Director, GFCC Reporting and MIS Enablement - Reporting and Analytics, will be part of the newly created second line GFCC Enablement organization and will be responsible for leading the strategy, design, and delivery of reporting, analytics, and management solutions across global financial crimes investigative processes.
This role is primarily focused on building and leading a centralized reporting and analytics function that enables consistent, scalable, and data-driven oversight of investigative operations across Anti-Money Laundering, Screening, Enhanced Due Diligence, Anti-Corruption Payments Monitoring, and related investigative teams. The Director will establish consolidated reporting dashboards, executive scorecards, and key performance metrics that provide leadership with clear visibility into investigative operations, portfolio trends, productivity, service levels, quality indicators, and emerging risks.
This leader will partner closely with investigative leaders, analytics teams, product and technology partners, and key compliance stakeholders to create an integrated reporting and insights operating model that improves transparency, supports strategic decision-making, and strengthens operational planning across the organization. The role will also identify and advance opportunities to use predictive analytics to inform leadership on operational strategies, investigative portfolio impacts, workforce demand, capacity planning, and prioritization decisions.
Key Responsibilities
Qualifications
Preferred Qualifications
Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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