Job Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Want to use your analytical expertise to protect Spectrum and its customers from fraud? As a Fraud Analyst, you'll conduct thorough investigations and develop strategies that address emerging threats. Your research and documentation skills will turn complex situations into actionable improvements, making a direct impact on our fraud prevention initiatives. How You'll Make an Impact Investigate internal and external fraud threats impacting Spectrum and its customers Collaborate with the data science team to extract and manipulate data for recurring and ad hoc reports Develop and apply methodologies to solve business challenges using quantitative assessment Analyze data to uncover meaningful insights, identifying patterns and potential fraud or abuse Partner with internal stakeholders and external partners to enhance collaboration and raise awareness of investigative findings Communicate with legal teams, law enforcement, customers and business partners as needed Clearly communicate analysis and complex concepts to non-subject matter experts and create presentations that make data easy to understand for stakeholders Provide courtroom testimony regarding investigative findings and analysis Collaborate with a variety of external sources to identify current and emerging patterns and schemes related to fraud or prior debt What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree preferred or equivalent combination of education and experience Experience 2+ years reporting and analytical experience 4+ years fraud protection or general data analysis experience or knowledge Experience making complex business decision Skills Experienced in fraud, risk or business analysis, identifying trends and applying analytical and statistical methods to solve problems Ability to implement processes to ensure quality, adequacy, accuracy and legitimacy of data Capability to handle investigations with increasing complexity Ability to make prompt decisions to identify complex fraud within guidelines Relationship building skills with internal and external resources Able to work independently and collaboratively under strict time constraints Skilled in PowerPoint, Excel and data visualization Ability to monitor and coach in various fraud scenarios Up-to-date knowledge of program policies and procedures as referenced in the employee handbook Familiarity with MicroStrategy reporting tool Effective written and verbal communication Ability to perform effectively in a fast-paced environment Proactive and results-driven mindset Clear oral and written communication skills Strong planning, prioritization and organizational abilities Research and data analysis expertise Adaptable and resilient behavior aligned with Spectrum values Proficient in Microsoft Office suite Preferred Qualifications Experience Cable industry knowledge Skills Understanding of billing systems, payment platforms and biller data SQL experience Experience conducting investigation-driven interviews Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. #J-18808-Ljbffr

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