IT Help Desk Specialist Job at Quest Financial, Dunwoody, GA

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  • Quest Financial
  • Dunwoody, GA

Job Description

Job Description

Job Description

IT HELP DESK COORDINATOR

Atlanta, GA (Sandy Springs/Dunwoody Area)

$23.00/Hour

Temporary Assignment | Approximately 2 Months

Mid-July through Mid-September 2026

This role will be working onsite

Our client is seeking an IT Help Desk Coordinator to join their team on a temporary assignment. This position will provide hands-on technical support to employees and serve as a key resource for troubleshooting hardware, software, and network-related issues.

This is an excellent opportunity for an IT professional seeking short-term experience or a recent Information Technology graduate looking to gain hands-on corporate IT support experience.

Key Responsibilities

  • Provide first-level Help Desk support to end users
  • Troubleshoot hardware, software, network, and connectivity issues
  • Install, configure, and maintain laptops, desktops, and related software
  • Support Microsoft Office 365 and Windows environments
  • Assist with Active Directory user support and account management
  • Set up and support printers, scanners, and other peripherals
  • Track and maintain IT equipment inventory
  • Collaborate with internal IT teams to resolve technical issues
  • Provide excellent customer service and technical assistance to employees
  • Assist with technology-related projects and initiatives as needed

Qualifications

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred
  • OR
  • Previous Help Desk, Desktop Support, Technical Support, or IT Support experience
  • Technical Experience Preferred:
    • Windows operating systems
    • Active Directory
    • Microsoft Office 365
    • Desktop and laptop support
    • LAN/WAN networking fundamentals
    • Hardware and software troubleshooting
    • Ticketing systems

Desired Skills

  • Strong customer service and communication skills
  • Ability to troubleshoot technical issues effectively
  • Positive attitude and willingness to assist users
  • Strong organizational and problem-solving skills
  • Ability to work independently and as part of a team

This position is ideal for someone who enjoys helping others, solving technical problems, and providing exceptional customer support in a professional environment.

Job Tags

Temporary work, Work at office

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