Spa Concierge Job at Renaissance European Spa, Lubbock, TX

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  • Renaissance European Spa
  • Lubbock, TX

Job Description

Job Description

Job Description

The Concierge is responsible for monitoring front of house to ensure that all guests are met and welcomed, and that a comprehensive range of information is offered. Paying special attention to guest service excellence standards.

Qualifications:
Experience: (1-2yrs customer service):
Preferred experience working with a Point of Sale system and answering phones in a customer service facing environment, retail a plus.
Technical or Administrative Knowledge.
Computer literate with good typing skills.
Effective written communication skills.
Able to operate basic business machines(i.e. calculator, fax, copier)
Required Skills and Abilities and/or:
Self motivated.
Maintain a professional appearance at all times.
Demonstrate pleasant and appropriate phone etiquette.
Excellent listening and verbal skills.
Computer literate with good keyboard skills. Proficient with Windows.
Ability to operate basic office equipment such as phone, fax, copier, printer, etc.
High school diploma or equivalent.
Team player.
Responsible, dependable.
High personal standards and values.
Excellent client care, service excellence and attention to detail.
Effective communicator.
Flexible and cooperative.
Ability to meet US employment and eligibility requirements

Job Tags

Work at office, Flexible hours

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