Are you curious about people and their behavior? Are you passionate about better understanding their motivations and what drives them to adopt one tool over another? The User Experience (UX) department is looking for a researcher who can help us understand what our users need, want and expect from our systems, processes and tools. The UX department exists to create elegant user experiences through data-driven research, user-centered design and sustainable technology. You would play a critical role in conducting research that uncovers user behavior and influences the designs of our branch and client tools and processes. You must be able to work in a fast-paced, dynamic environment, collaborating with a team of designers, developers and firm-wide stakeholders, as well as internal and external research participants, and be able to influence at a variety of levels.
Leads strategic design and execution of user-centered research and usability studies that provide actionable insights which influence design and development of associate, branch team and client systems, tools, applications and processes.
Collaborates and supports business areas and objectives that align to firm, division and department priorities and focus on client and user centricity.
Designs and executes user research using qualitative and quantitative methods.
Determines and recommends the most efficient and effective research approaches to solve for business needs and meet agreed-upon objectives, then guides business areas through the appropriate UX process.
Identifies and applies appropriate change management best practices and approaches to build rapport, understand user needs, address resistance and reinforce key learnings or results.
Monitors UX project execution, including establishing and tracking UX project metrics and conducting evaluations.
Identifies, influences, supports and partners with multi-disciplinary teams, including other business areas, to execute UX projects.
Takes ownership for self-development, stays current with research techniques and tools in the field of UX.
Works with and provides supporting documentation to others that influences product, system or application development and implementation to ensure creation of efficient, sustainable and successful results.
Mentors and assists the UX researchers as it relates to similar UX project needs.
Assists leadership with strategic planning, resource allocation and guidance to UX associates.
Position requirements: Bachelor’s degree in usability, human factors, human-computer interaction, psychology or relevant field. 5+ years of UX research experience. Expert in both qualitative and quantitative user experience research methodologies. Proactively develops self in the field of current and emerging research and technology. Expert in critical thinking, strategic thinking, process improvement, relationship-building and problem-solving abilities.
...Are you a motivated and experienced US based ABC Certified Prosthetist and/or Orthotist looking for the next big step towards your career advancement? You are looking at it right now! Bionic Prosthetics and Orthotics Group LLC is a leading and fast-growing Orthotic and...
...skilled hairstylist looking for a place where your talent is valued and your career can thrive? Look no further! At The Gentlemans Salon, were proud to offer top-notch services to our clients and an amazing work environment for our team. Check out some of our great...
...Job Description Job Description THIS IS NOT THE TRADITIONAL CAR DEALERSHIP ENVIRONMENT!!! Check out our Google reviews for yourself... ...time doing it? We are looking for people to join our pre-owned sales team! Wagner Subaru is the 9th oldest Subaru dealer in the US! We...
...to lift and carry up to 50 pounds. Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells. Communication: Sufficient clarity of speech and...
...candidates should be at least 18 years old, have some manufacturing experience, and be able to lift up to 50 pounds. The role offers a starting pay of $22.75/hour along with competitive benefits, including medical, dental, and retirement plans.#J-18808-Ljbffr Bimbo Bakeries