Job Description

Job Description

Job Description

Description:

Make A Difference Everyday

Are you passionate about animals and the people who care for them? Humane Animal Rescue is expanding our Volunteer Department and seeking a dedicated Volunteer Coordinator to support and grow our dynamic Volunteer Program. Working closely with the Volunteer Manager, the Volunteer Coordinator plays a central role in creating a welcoming, well-supported volunteer experience across both of HARP’s domestic shelters. This position serves as the primary trainer for domestic volunteers, providing hands-on guidance, ongoing support, and ensuring accurate tracking of volunteer hours, duties, and program compliance. In the absence of the Volunteer Manager, the Volunteer Coordinator acts as the main point of contact for volunteers, helping maintain strong communication, problem-solving, and adequate staff and volunteer coverage. This role is essential to fostering a safe, organized, and positive environment for both volunteers and the animals in our care. The ideal candidate is a strong communicator and relationship builder who thrives in a fast-paced, mission-driven environment. By fostering a positive volunteer experience, you will help strengthen our mission of giving every animal the care they need and the love they deserve.

Why You’ll Love Working Here

• Mission-Driven Work: Help animals in need while supporting pet owners, shelter operations, underserved communities, and more.
• Progressive Animal Sheltering: Field trips, enrichment, community services, and a wide variety of other volunteer opportunities.
• Professional Growth: Professional development opportunities and a supportive, collaborative team.
• Competitive Pay & Benefits: Comprehensive benefits package, generous PTO, PSLF eligibility.

The Work You’ll Do:

• Uphold the mission of Humane Animal Rescue of Pittsburgh throughout all responsibilities of the position.
• Assist the Volunteer Manager with recruitment and retention of volunteers.
• Assist Volunteer Manager with screening and onboarding applicants to find the best possible volunteer candidates.
• Train volunteers on an on-going basis to support the needs of a growing department and enhance the volunteer experience.
• With the Volunteer Manager, work collaboratively with other departments to identify, develop, and implement new volunteer positions.
• Screen, assign, and oversee volunteers for community service hours and special projects.
• Attend and participate in volunteer meetings.
• Contribute to weekly e-newsletter detailing volunteer activities and recognize volunteers for an outstanding performance.
• Report problems and recommend changes that would help the program in a timely manner.
• Maintain an open line of communication between all staff members to discuss issues, problems and ideas.
• Assist in planning and implementation of annual Volunteer Recognition events and efforts.
• Provide on-site tours of the domestic shelters.
• Required to work one weekend day with occasional evening hours required..
• Maintain regular communication through multiple program related email accounts.
• Maintain a high level of communication and work collaboratively with all personnel in a manner that is consistent with company policy.
• Perform other duties as necessary and/or assigned by the Volunteer Manager.

Work Environment

While performing the duties of this job, the employee could be exposed to hazards associated with aggressive animals; hazards associated with infected animals and controlled substances; exposure to unpleasant odors and noises; exposure to bites, scratches and animal wastes; and possible exposure to contagious diseases. The employee will primarily be working in the shelter environment. The noise level in the work environment is usually moderate.

Physical Demands

While performing the duties of this job, the employee is required to bend, stand, stoop, walk, sit, talk, listen, hear; use hands to finger, manipulate, handle, or feel; and reach with hands and arms. This role routinely requires handling of animals in varying degrees of behavior and requires keen observational skills, as well as dexterity with a leash and other training equipment used with both cats and dogs. May be required to lift objects weighing up to 50 lbs.

About Humane Animal Rescue of Pittsburgh

HARP operates:

• Two large open-door shelters with full-service Veterinary Medical Centers
• A Wildlife Rehabilitation Center run by licensed specialists
• A mobile veterinary unit bringing care directly to underserved communities

We serve thousands of animals every year while building a more compassionate future for our city’s pets and wildlife.

Travel

Travel between North Side, East Side and Wild Side locations will be required. Some travel for special circumstances may be required on a case-by-case basis.

Join Us

If you’re ready to bring your skills, compassion, and commitment to a team that values both people and pets, we’d love to hear from you. Apply today and start your next chapter with Humane Animal Rescue of Pittsburgh.

• The ability to communicate with, supervise and empower volunteers to be effective in their roles – experience with volunteers preferred.
• Knowledge of how to manage and coordinate volunteers and projects.
• The ability to positively communicate and present program material to a varied range of ages.
• The ability to work cooperatively with different types of personalities.
• The ability to keep detailed records.
• Highly organized, flexible, and the ability to multitask.
• Proficiency with Outlook, Excel, Powerpoint, etc.
• Experience with or willingness to learn Volunteer Management software.
• Willingness to learn to appropriately handle domestic animals in public situations.
• Availability on weekends and evenings.
• Valid driver’s license and reliable transportation a must.
• Animal handling experience a plus.
• High School diploma or two years relevant experience.

Job Tags

Similar Jobs