Email Marketing Coordinator Job at Fleet Feet, Carrboro, NC

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  • Fleet Feet
  • Carrboro, NC

Job Description

Our Company

We believe Running Changes Everything . If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it's a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.


Overview:

We are seeking a creative, collaborative and detail-oriented individual to support our email and SMS marketing efforts. This individual would report to the Senior Specialist of Email Campaigns. This is a contract role for up to six months, with the expectation of being in the office three days per week.


Responsibilities:

  • Support the implementation of personalization and dynamic content across national email and SMS campaigns
  • Build and deploy automated customer journey campaigns and relevant triggers - targeting key moments in the customer lifecycle
  • Build and maintain audience segmentation for targeted email and SMS campaigns
  • Support the build and deployment of national email and SMS campaigns, working in conjunction with product marketing, graphic design, and creative copywriting teams
  • Execute A/B tests to optimize performance and improve key metrics
Qualifications:
  • Bachelors degree
  • 1 to 3 years of related work experience, includes internships
  • Previous email marketing experience and familiarity with email marketing platforms (Marigold / Cheetah Digital experience highly valued)
  • Interest in email campaign creation and design, product marketing, and customer retention
  • Previous experience with LiveClicker, Movable Ink or similar platform highly valued
  • Proficiency in Google Docs, Google Sheets, and other Google Workspace products
  • Familiarity with ClickUp or similar project management software is preferred
  • Strong attention to detail and organizational skills
  • Strong ability to listen to feedback and adapt
  • Excellent written and verbal communication skills
  • Manage time effectively and exhibit a strong ability to multitask
  • Solution-oriented, process-driven and detail-oriented
Benefits:
  • 401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
  • Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs.
  • Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
  • Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.
  • Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.

Equal Opportunity & Reasonable Accommodations:

We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We encourage people of all backgrounds, experiences, abilities, and perspectives. Our dedication to inclusion is reflected in our hiring practices, workplace culture, and community engagement.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.

Job Tags

Contract work, Work experience placement, Internship, Work at office, Local area, 3 days per week

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