Get paid commissions while you learn! Inside Loan Agents receive 100% inbound calls from NAF generated leads, the same leads as the Sr LO's. We also supply the best ongoing training and leadership in the Call Center Industry, all focused on your success. NAF LO's have all the modern tools needed to move fast and be successful, including:
Location: Scottsdale, AZ
Salary: $15/hr + bps + full time benefits including 401k, paid holidays, and paid vacation ($20 hourly paid for the first 3 months)
Builds rapport and leverages customer relationships with existing and potential borrowers with the goal of meeting customer needs and exceeding their expectations.
Analyze customers' financial situations and provide the appropriate solution by advising customers as to the appropriate loan product for them.
Perform lock extensions, pipeline management, appraisal orders among other daily duties
Excel in a fast paced environment with the ability to multitask and follow up with multiple customer and work on multiple files each and every day.
Accept multiple live, qualified inbound leads daily.
Lock loans at point of sale, request initial documents from the customer, and submit an initial, paperless loan package to production staff.
Collect and analyze customers documentation for submission to underwriters for pre-qualification of purchase clients
Structure and price loans accurately.
Other duties may be assigned.
Some experience and current product knowledge of FHA, VA, Conventional and other loan programs.
Demonstrate working knowledge and skills to learn federal and state guidelines, rules and regulations such as TRID.
Excellent written and oral communication skills.
Current working knowledge of mortgage loan process.
0-2 years' experience as a Loan Processor, Jr. Processor, Loan Setup Clerk, Loan Officer Assistant, Sales, or equivalent. Proficient with Encompass, or other paperless mortgage loan origination systems.
NMLS licensing preferred, but not required in some branches.
High School Diploma or equivalent.
This job may require frequent sitting or standing for long periods of time.
Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.
Physical Demands: Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.
[EOE/M/F/D/V. Drug-free workplace.]
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